Still have questions?
Our team is here to help you.
Learn more about how to find a temporary home on the Sinistar platform.
Last updated on Aug 7, 2026
You can complete your request online or by phone at 1‑855‑717‑8878.
This helps us offer temporary accommodations in convenient areas. Your personal information is always protected.
We will only contact hosts whose accommodations meet your criteria.
Include all adults, children, and infants who will be staying.
Sinistar is designed for people with home insurance coverage.
Providing complete information helps us coordinate with your insurer and process documents quickly. Include:
Full name of your claims adjuster
Name of your insurance company
Claim file number (from your insurer’s documents or your adjuster)
Tell us about any special requirements to help us find suitable accommodations for your family. Common requests include:
Baby furniture
Pet-friendly housing
Private parking
Accessibility features (reduced mobility)
You can request an extension if your stay needs to be longer. Hosts usually approve extensions.
Our team is here to help you.