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Last updated on Oct 13, 2026
Is construction and renovation work taking longer than expected at your home? No problem. You can always push your departure date back, and as many times as necessary.
When your departure date is approaching, your claims adjuster will be asked by e-mail if you need to extend your stay. If so, he or she will simply indicate your new departure date.
No problem! Simply contact your Sinistar agent to let him or her know what your new departure date will be.
When we receive an extension request, we will do our best to avoid you having to move. However, your current accommodation might not be available for the requested dates. In this case, we will suggest another.
Find out how you'll receive them and what they include.
What you should do if the space isn't up to standard.
Find out how you can reach your host.
Here's what happens if your accommodation does not meet your expectations.
Our team is here to help you.