About us

We make relocation for ALE claims easier

As Sinistar, we empower claim adjusters to relocate displaced policyholders quickly and cost-effectively.

Our story

In 2016, Alexis ran into a friend whose mom was facing a post-fire fallout, which forced her to stay in a pricey and uncomfortable hotel. Touched by the misfortune, Alexis offered her to stay at a friend’s cozy home instead. This caring idea sparked something big.

Inspired by the difference better housing could make, Alexis founded Sinistar with a mission to offer diverse, high-quality, and homelike solutions for those in similar situations. Since then, with a community of over 16,000 hosts, we have helped claim adjusters relocate over 5,000 displaced policyholders across Canada and beyond.


Host listings


Insured relocated


Insurer clients

What we do

We automate home-matching with quality

At Sinistar, we created a home-matching platform for claim adjusters with ease and accessibility in mind.

By submitting temporary housing requests within just a few clicks, you will be connected with a community of suitable hosts via our matching and price bidding algorithm. Our team also provides personalized support every step of the way, ensuring a smooth relocation for your insured.

Our standard

We treat your data with care

We have obtained SOC 2 type II attestation - an accomplishment that shows our commitment towards safeguarding the confidentiality, integrity, and security of all information entrusted to us.

Our pursuit of excellence in data protection helps keep cyber threats at bay, establishing ourselves as a trusted and innovative partner in today’s ever-evolving insurance landscape.

How we operate
Our core values
Customer dedication
We commit to providing support and resources to help our customers navigate in any situations.
We care deeply about building trust with our customers, treating all data with care and ensuring its security.
We aim to not only address the logistical aspects of relocation, but also the emotional well-being of the individuals involved.
Innovate ambitiously
We operate with curiosity, and firmly believe our technology will positively disrupt the property insurance industry.
Thrive together
We hold ourselves accountable both as individuals and as a team to continuously learn and grow.
Strive for excellence
We commit to delivering quality services for every claims adjuster and providing the comfort every insured deserves.

Our people

Our leadership

Alexis Vertefeuille

Founder & CEO

Alexis was named Forbes 30 under 30 North America 2024 in the social impact category for his disruptive approach to insurance housing.

Mathieu Provencher

Chief Strategy Officer

Mathieu helps optimize Sinistar’s financial and operation growth. He was previously CFO at Vention and an associate partner at McKinsey.

Brad Howard

Director of Growth

Brad leads Sinistar’s go-to-market team, including Sales, Marketing, and Success. Previously, he worked as an account executive at Hubspot.

Philippe Marceau

Head of Operation

Phil oversees Sinistar’s operational process, resource allocation, and performance to drive growth and align with our business objectives.

Alexia Leclerc

Legal counsel | Data protection lead

Alexia ensures legal and regulatory compliance, while implementing data protection policies to safeguard our customer information.

Marc-Antoine Roberge

Chief Technology Officer

Marc leads Sinistar’s engineering team. Previously, he worked as a team lead at BetterSleep and a developer at Intact.

Samuel Godard

Product Owner

Sam champions the product vision, guiding the engineering team to ensure timely delivery of features that meet our customer’s needs.

Yidan Zhang

Senior Product Designer

Yidan designs and delivers our great customer experience. Previously, she was a product designer at TD Canada Trust and Tangerine.

David Marasco


David oversees financial processes, reporting, and compliance to maintain accurate records and support informed decision-making within Sinistar.

With the support of

Let’s work together

We can provide your policyholders the sense of home and comfort they deserve.