Extending stays

Sometimes construction work takes longer at the home of a policyholder. It then becomes necessary to extend the rental beyond the scheduled departure date. Below are answers to the most frequently asked questions about extensions.

When the insurer requests an extension, Sinistar will promptly inform you of the new desired departure date.

Yes. You can always accept or decline an extension. When you refuse a request, Sinistar will move the guests to another temporary accommodation.

Generally, there is no limit to the number of extensions. However, insurers rarely extend a rental more than once or twice. In any event, the decision to extend or not is up to you.

We always suggest allowing a window of a few weeks without rental after the scheduled departure date. So, if the policyholder has to request an extension, he or she can stay in the temporary accommodation.